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Help articles

Step-by-step guides for the most common things people ask us.

How to 4 min read

How to log a gig you went to years ago

Back-dating is the single best move you can make when you start a gig diary. Here's the fastest way to log a show you went to last year — or fifteen years ago.

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How to 3 min read

How to see your most-seen artists on Banded

Once you've logged a few gigs, Banded automatically calculates who you've seen most often and where — useful for settling arguments, building lists, and the year-in-review.

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How to 4 min read

How to plan a festival with friends on Banded

Banded treats festivals as a structured entity — one parent record with multiple child acts. Here's how to coordinate the lineup with friends before, during, and after the festival.

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How to 3 min read

How to share a concert to Instagram Stories

Every gig you log in Banded comes with a polaroid-style share card you can post directly to Instagram Stories. Here's the three-tap workflow.

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Frequently Asked Questions

How do I log a gig?
Tap the Log tab (the + icon) in the tab bar, search for the artist, fill in the details — venue, date, ratings, and an optional review — then tap Save. Your gig will appear in your diary and, if set to public, in your followers' feeds.
Can I log gigs I went to in the past?
Yes — you can log any gig regardless of when it happened. Just select the correct date when logging. There's no limit on how far back you can go, so feel free to build up your full gig history. See our guide on logging past gigs for the full walk-through.
How do I find and follow friends?
Use the Search tab to search for users by username. Tap their profile and tap Follow. You'll then see their public gig logs in your feed.
How do I change my genre preferences?
Go to Profile → Settings → Genre Preferences to update the genres used to personalise your Discover feed. Your recommendations will update immediately.
How do I delete my account?
Go to Profile → Settings → Account → Delete Account. This permanently removes all your data — your profile (and any avatar or banner you've uploaded), gig logs, comments, follows, and everything else. This action cannot be undone.
How do I report a user?
Tap the three-dot menu on any post or profile and select Report. We review all reports and take action where our community guidelines are breached.
How do I share my gig to Instagram?
Open any logged gig from your diary, tap the share icon, and select "Share to Instagram Stories". Banded creates a ticket-stub style share card with your gig details that you can post directly to your story. See the full guide.
How do I cancel Banded Pro?
Go to iPhone Settings → your name (Apple ID) → Subscriptions → Banded Pro → Cancel Subscription. Your Pro features will remain active until the end of the current billing period.
I'm an artist — why am I not in search, or why is my photo wrong?
Banded doesn't host its own artist database — artist search results come from MusicBrainz, and artist photos come from Apple Music. That means artists can't be added or edited from inside Banded. If you're a performer who isn't showing up in search, or your photo isn't right, update it at the source: add or correct your MusicBrainz listing to appear in search, and set the right image on your Apple Music artist profile. Banded picks up changes from the source automatically, though it can take a little while to refresh. If you've done that and it still looks wrong, email support@banded.uk and we'll help.
I found a bug — how do I report it?
Email support@banded.uk with a description of what happened, what you expected to happen, and your iPhone model and iOS version. Screenshots or screen recordings are really helpful if you can include them.

Your Privacy

Your privacy matters to us. We only collect data that's necessary to provide the Banded experience, and we never sell your data to third parties. Read our full Privacy Policy for details on how we handle your information.